What you should be aware of
Dell Mobile Connect and Alienware Mobile Connect are being phased out of Dell’s product line.
As of November 30, 2022, the apps in the United States, Canada, and Japan will no longer be available for download, and as of January 31, 2023, the service will be shut down.
Those in other countries will also be phased out at a slightly earlier date.
There will be no more Dell Mobile Connect or Alienware Mobile Connect. The applications allow people to send text messages and phone calls via their PCs, but they are quickly becoming obsolete. There is a support document (opens in a new tab) that outlines the exact times and dates when the apps will no longer function.
It’s time to say goodbye to Dell Mobile Connect and Alienware Mobile Connect if you live in the United States, Canada, or Japan. They will then be phased out on January 31, 2022. The apps will be unavailable to download in other countries on July 31, 2022, and will be discontinued on November 30, 2022.
Dell’s mobile connect apps have recently been phased out. Not even Dell Mobile Connect is included with the Dell XPS 13 Plus.
Makes sense since it's not preinstalled on the new XPS 13 Plus.
— Daniel Rubino (@Daniel_Rubino) July 25, 2022
Fortunately, there are alternatives to Dell’s applications for those who want to send text messages and make phone calls from their PCs. You can make and receive calls and texts using Microsoft’s free Phone Link app; some features are dependent on the phone you are using, though. When it comes to new Windows features, our senior editor Jez Corden dubbed Phone Link the “best feature of the last decade.”
While Dell Mobile Connect supports both iOS and Android devices, Microsoft Phone Link only works with Android. Dell Mobile Connect, on the other hand, is generally faster than Phone Link. Why does this happen? It’s because Dell Mobile Connect makes use of proprietary drivers.
Similar features are coming from Intel as Dell Mobile Connect is being phased out. Screenovate, which Intel acquired in late 2021, powers Dell Mobile Connect. When it comes to connecting mobile devices, PCs, and smart TVs at CES 2019, Intel showcased Screenovate.
“This is going to be a game-changing experience,” said Greg Bryant, Intel’s executive vice president, of Screenovate. “I love to see that the PC remains at the center of it all, enabling all of those devices to work seamlessly together,” Bryant added. End-of-year availability of Screenovate on Intel Evo devices is expected in 2022.